In MAKALO we work in Costa Rica with Correos de Costa Rica and for international shipments with Fedex.
We offer free domestic standard shipping on all orders. Please allow 2 business days for processing before your order ships, and 5-7 business days for delivery. Orders placed after 11:00 AM PST will not begin processing until the following business day.
We have added a second Fedex Overnight option for $30 USD Please note that orders must be placed before 9:30 AM PST for same day shipping. Orders placed after 9:30 a.m. PST will not be processed until the following business day. Orders are not processed on the weekend.
Please note, all international packages may be subject to duties and taxes. We are not responsible for custom fees and any duties or taxes associated with your purchase.
MAKALO is not responsible for any lost or stolen packages during transit/delivery.
The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information.
INTERNATIONAL SHIPPING POLICY
All international sales are final. No returns or exchanges are accepted on international orders.
Fedex International: 6-15 Business Days.
INTERNATIONAL CUSTOMERS PLEASE NOTE: Shipments outside of COSTA RICA may be subject to import duties and taxes, which are the responsibility of the recipient. Please check your local customs website for more information.