Thank you for ordering from Makalo  If you have questions about your order, please contact customer service department at  All items are quality controlled and checked for any faults before they are shipped to our customers. Should you receive an item that is not in perfect condition please contact customer service immediately.

We have a 30-day return policy.  All returns must be sent back within 30 days of receipt.  We reserve the right to refuse returns that are (1) shipped after the 30-day grace period: (2) worn; (3) altered; (4) wash; (5) or damaged in any way.  All tags must be fully attached at the time of return.

All international sales are final. Customer is responsible for all applicable tax and duties. No returns are accepted on international orders

Returns are subject to a flat return label fee of $7.99, which will be deducted from the refund amount. If you decide to place a new order within the next 12 hours, the $7.99 fee will be waived (make sure to use the same email address)!